Questions answered

Frequently asked questions

Everything you need to know about saving for retirement with PrimeTrust.

Is my money safe with PrimeTrust?
Yes. PrimeTrust is licensed by PenCom and never holds your contributions directly. Your money is held by a licensed Pension Fund Custodian (PFC) and managed by your chosen Pension Fund Administrator (PFA) the same institutions that safeguard pensions for salaried workers across Nigeria.
How much do I need to start?
You can open your account and begin contributing from as little as ₦1,000. There's no minimum salary and no fixed monthly amount you save what you can, when you can.
Who can join PrimeTrust?
Any self-employed or informal-sector Nigerian traders, artisans, drivers, freelancers, consultants and professionals. If you earn an income outside a formal 9-to-5, PrimeTrust is built for you.
How do I contribute?
Several ways: directly in the app, by bank transfer, by card, via USSD on any phone, or in cash through a PrimeTrust agent near you. You can also set up automatic recurring contributions.
Can I withdraw my money?
Your pension is designed for retirement, so withdrawals follow PenCom's regulations for the Personal Pension Plan. A portion may be accessible under qualifying conditions. Our team guides you through the rules clearly when you register.
What is an RSA?
An RSA is your Retirement Savings Account the personal pension account where your contributions are recorded and grow. It stays with you for life, managed by your chosen PFA.
What is a PFA and a PFC?
A PFA (Pension Fund Administrator) manages and invests your savings. A PFC (Pension Fund Custodian) physically holds the funds, kept separate from both PrimeTrust and the PFA for your protection.
Do I need a NIN to register?
Yes. We verify your identity using your National Identification Number (NIN) to keep your account secure and meet regulatory requirements. The process is quick and fully digital.
Is there any fee to join?
Opening your account is free. Standard pension management charges set within the regulated framework may apply to your savings these are transparent and explained when you register.
How do I become an agent?
Register as an agent through the app or web portal, submit your details for verification, complete a short training, and start onboarding contributors to earn commission. It's free to join.

Still have questions?

Our team is happy to help. Reach out any time.